Very slow in getting back my exchanged order
Thank you for taking the time to leave us a review.
We understand that you are unhappy with the exchange timeline. A small business like ours faces this challenge as shipping partners are not very supportive unlike they are to the big players in the e-commerce industry. However we are genuinely working closely with our shipping partner to quicken this process. Earlier we used to take 14 working days and now it is reduced to 10-12 working days.
In order to provide satisfactory services to our customers, we are considering shipping the exchange product even before receiving the return package to repeat customers provided, their earlier records with us are clean and the product has reached our warehouse without any damages.
We appreciate your honest feedback and thank you for supporting a small business like Studio Y
So comfy and beautiful on skin.. :)
This has to be my most comfortable lounge wear I ever had. Absolutely love the quality.